1: How fast is your connection?|
2: What DNS servers do I use for hosting transfer?
3: Can I use the DNS servers of my registrant like Register.com or Godaddy.com?
4: What do I use for my Mail servers in my email software?
5: Can I check my email via the web?
6: What protocols do we support with our email service?
7: What about virus protection?
8: Can I have an Email automatically sent to users when I am out of town?
9: I have not given my email address to a lot of people, how come I am receiving so much SPAM?
10: What is MultiPOP?
11: Can I turn off SPAM filtering for my account?
12: Having trouble sending email?
13: Undeliverable: 505/530 Authentication required
1: How fast is your connection? Top
Our OC-3 backbone connection has a 155.52 Mbps transfer rate. Keep in mind that Networksource is multi-homed network (using Cisco Networking Gear) with connections that range from DS3 to OC48 through Time Warner, SBC and Allegiance.
2: What DNS servers do I use for hosting transfer? Top
Primary DNS: ns1.geodns.net
Secondary DNS: ns2.geodns.net
We can also help you using your existing registrant if they support DNS editing. example: (register.com, godaddy.com, network solutions, etc..)
3: Can I use the DNS servers of my registrant like Register.com or Godaddy.com? Top
Yes, we encourage you to use the DNS servers from these companies. This eliminates a lot of the delays typically associated with transferring host providers. You can point your IP of your domain to 220.127.116.11, and be sure to set up an alias for your mail and point your mail to 18.104.22.168. If you need more specific information see DNS configuration.
4: What do I use for my Mail servers in my email software? Top
Our pop server is: pop.networksource.com
If you are using one of our dialups the SMTP server is: smtp.safepages.com
If you are using us a host provider you may use smtp.networksource.com, please note that some ISPs require you to use their SMTP server; ex: Earthlink, Aol, etc…
5: Can I check my email via the web? Top
Yes, you can use http://www.networksource.com/mail. Enter your full email address and password to access your mailbox.
6: What protocols do we support with our email service? Top
We support all standard protocols including; IMAP, POP, SMTP, HTTP, ETRN, and ESMTP. If you have another one that is not in the list feel free to contact us about support.
7: What about virus protection? Top
All email going through our servers is scanned with an up to date virus protection package.
8: Can I have an Email automatically sent to users when I am out of town? Top
Yes, if you log into the web mail interface at http://www.networksource.com/mail you can go to the options and setup an auto responder, change your password, and much more.
9: I have not given my email address to a lot of people, how come I am receiving so much SPAM? Top
Unfortunately spammers can find your email easy if you have a simple email address such as; firstname.lastname@example.org or email@example.com. It is recommended that you use an email address that cannot be guessed for example; firstname.lastname@example.org or email@example.com.
10: What is MultiPOP? Top
MultiPOP allows you to download POP3 mail from any other POP3 accounts you may have and automatically inserted into your email box. You can access this by going into Webmail and clicking on the options.
11: Can I turn off SPAM filtering for my account? Top
We can turn off SPAM filtering for your whole domain, but not just 1 account. To turn off SPAM filtering for your entire domain please create a request support ticket
12: Having trouble sending email? Top
If you have SBC AT&T or Yahoo for your DSL and you are having trouble sending email you need to go to this website http://help.sbcglobal.net/servabuse.php. Select **Opt Out Port 25 for *Abuse Type: and fill in the other fields appropriately. After 24 hours passes you can reset your dsl modem and router and you should be able to send email again.
13: Undeliverable: 505/530 Authentication required Top
Our server has been updated to require authentication when sending email. Under Outgoing Server please check My outgoing server (SMTP) required authentication.